Refund and cancellation policy

Refund and cancellation policy

Cancellation Policy

You can cancel your subscription any time you like by contacting our Support Service. From the moment of cancellation request you won’t be charged for your subscription anymore.

Refund policy

10-day money back guarantee

The 10-day money back guarantee is the possibility to get complete refund of one month billing period if this is your first month using Rankur and you have not prepaid multiple months. Your claim should be issued 10 days after your sign-up to Rankur. You should send an email to sales [at] rankur.com mentioning your sign up date and your will to use the 10-day money back guarantee.

Prepaid accounts

Payments for more than one month are not refundable and are excluded from the money back guarantee.

No exceptions are made to the current policy – we treat our clients all over the world equally. For any kind of supplementary information please contact sales [at] rankur.com.