Every company strives for a cohesive work environment, where every team member is working towards a shared goal…but not every company manages to achieve this. One company that did was Southwest Airlines. Few CEOs can claim to be as charismatic as Herb Kelleher, the founder and former CEO of Southwest Airlines which was named the […]
Unfortunately, the old adage ‘if you haven’t got something nice to say, then don’t say anything at all’ definitely does not apply to the internet. Today, we live in a world where anyone with access to the internet can say anything they want – be that a glowing endorsement of your employee going the extra […]
Slowly, but surely, the business world is changing. The antiquated world of product design is being replaced by that of service design – and it shows no sign of stopping. The information age that we were promised in so many childhood cartoons looks like it could finally be coming true (although I wouldn’t get your […]
